All U.S. orders over $100 will receive FREE U.S. POSTAL SERVICE PRORITY MAIL SHIPPING. This does NOT include Canada, Hawaii or international shipments.
U.S. POSTAL SERVICE PRIORITY MAIL SHIPPING
We offer Flat Rate Priority Mail shipping for only $5 on all U.S. orders under $50. All Priority Mail shipments will take approximately 2-4 business days AFTER 2-4 business days warehouse processing time. Tracking information is provided via email to the customer at the time the order has completed warehouse processing. We do not process or ship orders on weekends or holidays.
LOST OR STOLEN PACKAGES
Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as cannot deliver will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.
In the sad case that you must return an item, here our our guidelines. We adhere to them with all customers in all situations:
Customer service will reach out to you within 48 hours.
• it is not necessary to contact us to initiate a return.
• returns must be post marked within 10 days of the date you receive your shipment.
• returns must be received in original, unused condition with tags ATTACHED and a copy of or the original invoice or return form included. If you cannot locate the original invoice, please print and include a copy of the order confirmation emailed to you. Returns received without supporting documentation will be delayed in receiving a refund.
**If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.
Your refund will be initiated as soon as we receive your returned item. You will receive an e-mail notifying you that the return process has begun. Please allow 7 days for processing.
PLEASE SEND RETURNS TO:
Boho Closet Boutique
501 S. Harvard St.
Aberdeen, SD 57401
We appreciate you so very, very much.IN-STORE RETURN POLICY